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Standard Service Plan


W3’s Standard Service Plan includes a webinar training session, phone support, live chat along with an extensive library of detailed online help including resources such as FAQs, online user guides, articles, online ticketing system, new feature releases and tips to will help you get the most out of your W3 Solution.

Features

Webinar Training


All W3 solutions are complemented with a webinar training session to get you up and running.


Phone & Live Chat Support


If you need help, you can reach us via phone or live chat.


Video Tutorials


24/7/365, point & click video tutorials.


Step-by-Step How to Guides


Receive step-by-step how-to guides to help you quickly and easily setup, configure and manage your solution.


Online Documentation


Easy to use, point and click online help.



Online Support Ticketing System

Opening, managing, resolving and closing support tickets is EASY within your W3 back office partner portal.


Open a NEW support ticket.



Support Ticket dashboard.



Edit a support ticket: General



Edit a support ticket: Adding information



Edit a support ticket: Log Tracking



Company Info

W3 Business Network Inc.
555 Legget Drive
Suite 305, Tower “A”
Ottawa, ON
K2K 2X3
Canada

Copyright © 2019 W3 Business Network Inc. All rights reserved.
All other trademarks are the property of their respective owners.