eBusiness
eBusiness
     

Franchise & Dealer Networks | Manufacturers | Distributors & Suppliers

Enterprise Business Automation

W3 Enterprise Business Automation platform is a real-time, customer centric, global business management solution that supports your entire company customer relationship management (CRM), leads management, sophisticated Order and Quoting management, Supplier management, all on a single, integrated and powerful business automation platform.

W3 Enterprise Business Automation platform is highly configurable and has the flexibility to adapt as your business grows. Connect your Customers and Employees at a single location or around the world using intelligent workflows, real-time business intelligence, multiple languages, currencies, taxation rules.

Key features:

  • My Account for your customers
        get your customers to connect with your internal systems, view invoices, reorder and more from a central self-serve web portal.
  • Workflow driven business processes
        automate your processes reduce errors and missed deadlines.
  • eCommerce Storefront
        customizable storefronts to extend your sales reach.
  • Multiple price tables and advanced pricing options
        customize pricing options for each customer.
  • Business Workflows
        implement automated process between teams and divisions.
  • Custom Payment options
        choose from supported payment gateways or connect to your own payment service providers.
  • Customer Relationship Management (CRM)
        one place to manage your customers,  sync with other systems in use.
  • Sales force management
        manage your Sales organization.
  • Supplier Management 
        connect and place orders with your suppliers in real-time.
  • Quote Management
        including Cisco, Dell, HP Quotes.
  • Order Management 
        workflow driven Order management.
  • Invoice Management
        Invoice your customers, recurring invoices and much more.
  • Vendor Bill Management
        receive and pay Bills.
  • Inventory Management
        sophisticated inventory management with auto-reorders.
  • Asset Management
        manage and track your assets, extend this feature to your customers.
  • RMA return merchandise authorizations
        receive and manage returns electronically through My Account.
  • Opportunity Management
        create and manage opportunities keep track of your sales pipe-line
  • Lead Management
        manage your leads centrally and convert them to customers.
  • Help Desk
        central helpdesk to manage and respond to your customers issues and enquires.
  • Corporate Procurement/Access Management
        save big with contracted pricing and vendor portal. 
  • Commission Management
        manage commissions and provide incentives  to out side sales reps.
  • Affiliate Programs
        setup and manage your own affiliate program.
  • Real-time, seamless integration capabilities
        into SAP, Siebel, JD Edwards, Salesforce &100's of other applications
  • API
        powerful API access for your programmers to extend and connect.
  • Centralized Reporting
        keep on top of your business at all times.
  • Multi-User
  • Roles based security
  • Up to 99.999% uptime guarantee

All modules running in sync on a single platform with real-time connections to your current systems, makes you more agile, increases your customer responsiveness, brings competitive advantage and reduces costs. 

Real-time Connected Distributors/Suppliers include:

Contact us to find out if we connect to your suppliers. If we currently don't, we can!

Stay connected

W3 eBusiness platform integrates seamlessly with financial systems you have in place today and is ready to integrate with any new applications you may want to add tomorrow.

W3 eBusiness platform uses industry standard web services API which allows W3 to talk to other cloud systems or in-house custom applications, giving you the flexibility and confidence to streamline business processes with automatic two-way communication between your business systems, now and in the future.

Contact us for a demo.

Specialized W3 Business Platform editions are also available for:

 
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